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Frequently Asked Questions

What does it cover?

The travel insurance plan offered includes coverage for the following:

  • Trip Cancellation & Interruption: Covers your trip investment if you must cancel or interrupt your trip for covered reasons such as sickness, injury or death to you, your traveling companion or a family member; severe weather; required to serve on jury duty or if your principal residence is made uninhabitable.
  • Travel Delay: Reimburses for reasonable additional expenses if delayed for 12 hours due to covered reasons.
  • Baggage Delay: If your baggage is delayed for more than 24 hours, you will be reimbursed for the purchase of essential items.
  • Medical Expense: Covers emergency medical expenses incurred while traveling; includes emergency dental treatment.
  • Emergency Medical Transportation: Covers emergency evacuation and transportation to the nearest adequate medical facility (home in the event of death or if medically required) as well as an escort if deemed necessary.
  • 24-Hour Worldwide Emergency Assistance*: 24-hour emergency telephone assistance hotline provided by Travel Guard to help with travel-related emergencies ranging from cash transfer, legal, dental, or medical referral, lost travel documents assistance as well as medical consultation and monitoring

* Non-insurance services are provided by Mercury Claims and Assistance of Wisconsin

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